Accreditations, Certifications & Compliance

At SkyFix, trust, security and professionalism are central to everything we do. We operate within robust regulatory and compliance frameworks to ensure our customers, partners and passengers can rely on us with confidence.

Travel Industry Licensing

SkyFix is fully licensed and recognised within the global travel industry:

  • ATOL Licensed – Providing financial protection and peace of mind when booking flight‑inclusive travel arrangements.

  • IATA Accredited – Recognised by the International Air Transport Association, enabling us to work directly with airlines and adhere to internationally accepted aviation and travel standards.

These accreditations demonstrate our credibility, financial responsibility and commitment to best practice within the travel sector.

ISO Certification

SkyFix has achieved ISO 9001 certification, the internationally recognised standard for quality management systems. This certification demonstrates our commitment to delivering consistent, high‑quality services, maintaining effective operational controls, and continuously improving how we support passengers, partners and clients.

ISO 9001 underpins our approach to process management, customer satisfaction, risk mitigation and service reliability, ensuring that quality and accountability are embedded across our organisation.

Cyber Security & Data Protection

Protecting data and maintaining secure systems is a top priority for SkyFix.

  • Cyber Essentials Plus Certified – Independently assessed to confirm that our systems are protected against common cyber threats.

  • PCI Compliance – We operate in line with Payment Card Industry (PCI) compliance requirements to ensure secure handling of card payments and financial transactions.

  • GDPR Compliant – We process personal data lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation.

Together, these measures ensure that customer and partner information is handled responsibly and securely at all times.

Policies & Governance

SkyFix maintains clear, documented policies that guide our conduct and decision‑making:

  • Privacy Policy – Outlining how we collect, use and protect personal information.

  • Data Protection & GDPR Policy – Ensuring compliance with applicable data protection legislation.

  • Equality, Diversity & Inclusion Policy – Promoting fairness, respect and equal opportunity across our workforce and the passengers we support.

These policies reflect our commitment to ethical operations, transparency and respect for all individuals.