Airport Services

Enhancing Passenger Support for Airports


At SkyFix, we work hand-in-hand with airports to deliver exceptional passenger care and operational efficiency. Trusted by leading hubs such as Heathrow and London Gatwick, our Passenger Service Centres, available both in-person and through digital channels, provide vital assistance for travellers who have missed flights, need hotel arrangements, or simply require clear information about the airport. In addition, our Digital Customer Service Support extends your reach by managing enquiries via email and social media, ensuring passengers receive timely responses even beyond standard operating hours. With SkyFix as your partner, you can offer a seamless, reassuring experience that keeps passengers informed and supported at every step.

“Skybreak is a valuable partner for London Gatwick, consistently delivering great service to our passengers. Their dedication to support us to achieve our goals is evident in everything they do. From efficient handling of travel enquiries, to delivering personalised services, Skybreak's team goes above and beyond to ensure our passengers feel supported and cared for. Their professionalism and commitment has made them a trusted partner in our vision, to be the airport for everyone, whatever your journey. We are proud to work alongside Skybreak” London Gatwick

Lists

This is an unordered list with pink bullets:

  • This is a list item.

  • This is another list item.

  • Style each list item as you wish.

This is an ordered list with pink numbers:

  1. This is an ordered list.

  2. This is a list item within an ordered list.

  3. Style each list item as you wish.

Passenger Support

Our dedicated teams are on the ground 24/7 to assist with any travel disruptions or enquiries.

  • ATOL Bonded

  • IATA Licensed

  • ISO Certified

View Services


Travel Recovery

  • Missed flight and connection assistance
  • Disruption management: delay / cancellations / overbooking

Travel Recovery

  • Missed flight and connection assistance
  • Disruption management: delay / cancellations / overbooking

Travel Recovery

  • Missed flight and connection assistance
  • Disruption management: delay / cancellations / overbooking

Peace of mind…

At SkyFix, we take pride in representing our airport clients with the highest standards of customer service, ensuring every passenger enjoys a positive and seamless experience.

  • ATOL Bonded

  • IATA Licensed

  • ISO Certified

  • Cyber Essentials

  • Over 30 years Airport Experience

  • Rated 4.6/5 stars on Google

Contact us

Share a few details about your requirements and our team will get back to you with recommendations and next steps.