Careers

Looking for a career where you can help passengers get their travel journey back on track?
At the heart of some of the world’s busiest airports, our teams at London Gatwick and London Heathrow support hundreds of travellers every day—providing answers to travel problems, assisting with missed connections, and helping resolve disruption with confidence and care.

We offer a rewarding role where no two days are the same, backed by excellent benefits including;

Company pension
Rewards and recognition schemes
34 days of annual leave after your first year.
Leisure and lifestyle perks
Airport shopping discounts

Join us in partnership with leading organisations as we help passengers move forward, one journey at a time. You can find more information on our current vacancies below, or contact recruitment@skyfix.co.uk:

Sales and Ticketing Agent

Through our in‑house SkyFix Academy, our apprentices gain not only a nationally recognised apprenticeship qualification but also a deep understanding of aviation and airport operations. These skills are widely valued across the customer service and aviation sectors, including by Gatwick Airport and its airline partners.

Our Apprenticeship Scheme is award‑winning, and we are proud to be former winners of the National Apprenticeship Awards.

At SkyFix, we are fully committed to the apprenticeship journey and to developing talent from within. Those who demonstrate natural ability and a passion for passenger service have the opportunity to fast‑track their training and progress quickly through the business. We are passionate about travel and dedicated to enhancing the airport passenger experience, continually evolving our digital tools and processes to meet the needs of today’s travellers and industry partners.

Finance and Operations Administrator

Our business is highly specialised, and our people are our greatest strength. That’s why we invest deeply in colleague development, with the goal of building proactive, mutually supportive working relationships across the organisation.

As part of this commitment, we operate the SkyFix Academy — a dedicated in‑house training facility led by experienced industry trainers. Here, successful candidates can achieve a nationally recognised apprenticeship qualification while gaining extensive aviation and airport knowledge. These skills are widely valued across the customer service and aviation sectors and are supported by our longstanding partnership with Gatwick Airport and many well‑known airlines, who recognise the quality of our training and the capability it delivers.

The SkyFix Academy also supports continued professional development beyond apprenticeship level, including advanced Amadeus ticketing training for colleagues specialising in complex travel and passenger solutions.

Our Apprenticeship Scheme is award‑winning, and we are proud to be previous winners of the National Apprenticeship Awards.

Sales Decelopment Advisor

If you’re an enthusiastic, customer‑focused individual with a passion for travel, we’d love to hear from you. At SkyFix, we’re committed to developing our people and promoting talent from within, and we’re always on the lookout for new team members to join us in a range of roles.

Opportunities include customer‑facing positions, contact centre support, and administrative roles — all vital in helping us deliver calm, expert assistance to passengers when it matters most.

For more information on our current vacancies, please contact our recruitment team using the form below.

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