Passenger Services

Travel Advice and e-Visa processing

At SkyFix, we provide straightforward travel advice and e‑visa processing to help passengers navigate every stage of their journey with confidence. Whether someone needs up‑to‑date airport information, assistance completing e‑Visa applications, access to printing facilities, or general guidance on onward travel, our team is here to make the process simple and stress‑free. With decades of aviation experience, we deliver clear, practical support so travellers can prepare, plan, and move forward without uncertainty.

Travel Update: Middle East

SkyFix is aware of the developing situation in parts of the Middle East and understands the impact this may have on some flights departing the UK.

The UK Foreign, Commonwealth & Development Office (FCDO) has updated its travel advice and is now advising against all but essential travel to:

  • United Arab Emirates (UAE) – including Dubai and Abu Dhabi

  • Kuwait

  • Bahrain

  • Qatar

  • Jordan

  • Riyadh (Saudi Arabia)

As a result, flights travelling to these destinations — including those transiting through them — may be affected while this advice remains in place.

SkyFix is available to support with alternative routing. However, we strongly advise all passengers to:

  • Contact their original airline for the latest flight information

  • Check the most recent FCDO travel advice before making any new travel arrangements

Passenger safety and clarity remain our top priority, and we will continue to support travellers through any changes.

Making disruption less disruptive.

Protected and Secure

At SkyFix, we take pride in representing our airport clients with the highest standards of customer service, with our goal being to ensure every passenger enjoys a positive and seamless experience.

  • ATOL Bonded

  • IATA Licensed

  • ISO 9001 Certified

  • Fully Trained Ticketing Agents

  • Tiered Management Structure

Contact us

Share a few details about your requirements and our team will get back to you with recommendations and next steps.

Useful Links

Passenger Services

At SkyFix, we’re here to make your journey as smooth as possible. Whether you’ve left something behind on board, or missed a flight.

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Lost an Item

SkyFix provide a Lost Property service for all TAP passengers arriving into Gatwick Airport who have left their items inside the aircraft. Register your lost item with us using the form below and our dedicated team will be in touch if we are holding an item in our inventory which we believe to be yours.

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Contact us

If you are a passenger requiring assistance at the airport you can connect to one of our live agents, via video link, live chat or WhatsApp.

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